Step 1: Define the Industry: Clearly identify the boundaries of the industry to avoid confusing substitutes with direct rivals.
Step 2: Identify the Players: List the specific groups that constitute the buyers, suppliers, competitors, potential entrants, and substitute providers.
Step 3: Assess the Underlying Drivers: For each force, determine which factors (e.g., switching costs, concentration ratios) are currently active and how strong they are.
Step 4: Synthesize the Industry Structure: Determine the overall attractiveness of the industry and identify which forces are the most significant constraints on profitability.
Step 5: Formulate Strategy: Use the analysis to find a position in the industry where the company can best defend itself against these forces or influence them in its favor.
| Feature | Competitive Rivalry | Threat of Substitutes |
|---|---|---|
| Source | Existing firms within the same industry | Products from different industries |
| Nature | Direct battle for market share | Functional replacement of the product |
| Example | Two airlines competing on a route | A high-speed train replacing a flight |
Suppliers vs. Rivals: Suppliers provide inputs (labor, materials), while rivals provide the final output to the same customer base. Confusing the two leads to incorrect strategic responses.
Barriers to Entry vs. Exit Barriers: Entry barriers prevent new competition from arriving; exit barriers (like high liquidation costs) keep failing firms in the market, which keeps rivalry high and prices low.
Identify the 'Force': In case studies, look for keywords like 'switching costs' (Buyer/Supplier power), 'brand loyalty' (Entrants), or 'price wars' (Rivalry).
Check the Direction: Always ask: 'Does this factor make the industry MORE or LESS profitable?' For example, high capital requirements make an industry more profitable for incumbents because they block entrants.
Avoid the 'Substitute' Trap: Ensure you distinguish between a competitor's product (a rival) and a different type of product that solves the same problem (a substitute).
Analyze the 'Why': Don't just state a force is high; explain the underlying driver (e.g., 'Buyer power is high because the product is a commodity and switching costs are zero').