| Feature | Core Competency | Standard Capability |
|---|---|---|
| Strategic Impact | Drives long-term competitive advantage | Necessary for day-to-day operations |
| Market Scope | Applicable across multiple markets | Usually specific to one function or product |
| Replicability | Extremely difficult to copy | Can be benchmarked or purchased |
| Customer Value | Primary driver of brand preference | Expected baseline performance |
Identify the 'Why': When analyzing a business, don't just list its strengths. Apply the three tests to prove why a specific strength qualifies as a 'core' competency.
Watch for Outsourcing: Examiners often test the risks of outsourcing. Remember that outsourcing a core competency can lead to a 'hollowing out' of the firm, where it loses the very skills that made it successful.
Link to Diversification: Use the concept of core competencies to explain why a firm might successfully enter a seemingly unrelated market. If the underlying competency is the same, the move is strategically sound.
Sustainability Check: Always evaluate if a competency is becoming outdated. A competency in 'analog film processing' was once core but became a liability with the shift to digital technology.
Confusing Products with Competencies: A popular product is a result of a competency, not the competency itself. If the product fails, the competency should allow the firm to build a new one.
Underestimating Social Complexity: Many students think competencies are just about technology. In reality, the way people work together (culture and coordination) is often the hardest part for rivals to imitate.
Static Thinking: Assuming a core competency lasts forever is a mistake. Continuous investment in R&D and training is required to maintain the 'roots' of the business.