Privacy Policy

Learn how we collect, use, and protect your personal information

Introduction

This Privacy Policy explains how Learnly AI (we, us, or our) collects, uses, shares, and protects your personal information when you use our platform. This policy complies with GDPR, CCPA, and other privacy regulations. By using our Platform, you agree to this policy.

We may update this policy from time to time; material changes will be communicated.

Information We Collect

We collect:

  • Account Information (name, email, university, field of study, profile picture, password)
  • Social Login data
  • Content (study materials, notes, comments, calendar events
  • AI chat conversations)
  • Communications
  • Usage Data (pages visited, features used, documents viewed, search queries
  • AI interactions, learning progress)
  • Technical Data (IP address, browser type, device type, cookies), and Third-Party Data (university course information, third-party integrations, analytics services)

How We Use Your Information

We process your personal information for:

  • Service Provision (account management, document sharing
  • AI features, data synchronization)
  • Personalization (recommendations, customized dashboard, personalized AI responses)
  • Communication (transactional emails, platform updates, support responses, optional marketing)
  • Improvement (analytics
  • A/B testing, performance monitoring), and Security (fraud prevention
  • Terms enforcement, legal compliance)

How We Share Your Information

We do not sell your personal information. We share data only with:

  • Service Providers (cloud hosting
  • AI services, analytics, email, and customer support - contractually bound to protect your data)
  • Public Display (your username may be visible when posting; shared study materials are visible to other users)
  • Legal Requirements (when required by law, court orders, or to protect rights and safety), and Business Transfers (in case of merger/acquisition, with advance notice to users)

International Data Transfers

We are based in the United Kingdom. Data transfers are protected through GDPR-compliant safeguards including EU Standard Contractual Clauses where applicable.

Data Retention

We retain data as needed for service provision, legal compliance, and security:

  • Account data until deletion or 24 months of inactivity
  • Study materials until you delete them
  • Usage logs for 12-18 months
  • Legal/tax records as required by law. You can request deletion at any time via [email protected]

Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits. You should use strong passwords, enable two-factor authentication, and report any security concerns to [email protected]. No system is 100% secure; we cannot guarantee absolute security.

Your Privacy Rights

You have the right to access, correct, delete, and control your personal data. Contact [email protected] to exercise these rights. EEA users have additional GDPR rights including data portability and objection to processing. We respond within 30 days.

Cookies

We use essential, functional, and analytics cookies. You can manage cookies through your browser settings, but blocking essential cookies may affect functionality.

Third-Party Service Integration

With your explicit authorization, we may access your third-party accounts to provide enhanced features:

  • Cloud Storage (Google Drive, OneDrive, iCloud): We may read, organize, and sync files from your cloud storage to help you manage study materials. Files are processed to provide organizational features but are not permanently stored unless you explicitly save them to our platform
  • Calendar Services: We may access your calendar to help you manage study schedules and deadlines. You can revoke access to any third-party service at any time through your account settings. Revoking access will immediately stop our ability to access that service on your behalf

AI-Powered Decision Support

Our platform uses artificial intelligence to provide personalized learning assistance and decision support:

  • AI Analysis: We use AI to analyze your study materials, notes, and learning patterns to provide personalized recommendations, summaries, flashcards, and study guides
  • Learning Recommendations: AI algorithms may suggest study materials, courses, or resources based on your learning history and preferences
  • Limitations: AI-generated content is algorithmic and may not always be accurate or complete. Always verify important information, especially for academic submissions or critical decisions. AI recommendations are suggestions only and should not replace your own judgment
  • Data Usage: Your interactions with AI features may be used to improve our AI models, but your personal data is anonymized before being used for training. You can opt out of AI training data collection by contacting [email protected]

Contact Us

For privacy questions or requests: Email [email protected]. EEA users may lodge complaints with their local data protection authority.

Last updated: December 31, 2024

Politique de Confidentialité | Learnly AI | Learnly AI